Personal, efficient and cost effective building surveying services

ben@wrensurveyors.co.uk | 07808-865-737

Wren Chartered Surveyors Privacy Policy

This privacy policy will explain how Wren Chartered Surveyors uses the personal data we collect from you when you use our website.
Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?
Wren Chartered Surveyors collects the following data:
Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Wren Chartered Surveyors with most of the data we collect. We collect data and process data when you:

  • Fill out the forms on our website.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Voluntarily email us using the email address provided.

Wren Chartered Surveyors may also receive your data indirectly from the following sources:

  • Estate Agent, Solicitor or other professional who we are working alongside under your instruction.

How will we use your data?
Wren Chartered Surveyors collects your data so that we can:

  • Respond to your query or to arrange your instruction.
  • Email you with special offers on other products and services we think you might like.

How do we store your data?
Wren Chartered Surveyors securely stores your data at our office and in the Office 365 One Drive Cloud. We use McAfee Total Protection Security Software and Firewall, which we have a paid subscription to and is kept up to date.

Marketing
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes, please just email us to let us know.

What are your data protection rights?
Wren Chartered Surveyors would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Wren Chartered Surveyors for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Wren Chartered Surveyors correct any information you believe is inaccurate. You also have the right to request Wren Chartered Surveyors to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Wren Chartered Surveyors erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Wren Chartered Surveyors restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Wren Chartered Surveyors processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Wren Chartered Surveyors transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ben@wrensurveyors.co.uk
Call us at: 0208 692 2733

Privacy policies of other websites
The Wren Chartered Surveyors website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Wren Chartered Surveyors keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 July 2019.

How to contact us
If you have any questions about Wren Chartered Surveyors privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us: ben@wrensurveyors.co.uk
Call us at: 0208 692 2733

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Wren Chartered Surveyors has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113